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·       In accordance with business goals and business results, initiates and proposes the development of products and business processes;

·       Continuously monitors and analyzes the achievement at the level of products and organizational parts of the Bank;

·       Initiates and draws up proposals regarding pricing policy for legal and natural persons;

·       Initiates and compiles proposals regarding product catalogues for legal and natural persons;

·       Initiates, prepares and implements training of employees on new products, sales and service provision standards;

·       Initiates and compiles proposals for procedures and work instructions regarding new products;

·       Initiates and proposes marketing activities in cooperation with competent services and participates in their implementation;

·       Regularly monitors and analyzes the competitiveness of existing and new products;

·       Continuously monitors customer satisfaction and analyzes data on complaints, and proposes activities to improve the quality of services;

·       Prepares proposals for internal acts within the competence;

·       Make regular and ad hoc reports related to product and business process development;

·       Cooperates with other organizational parts of the Bank;

·       Performs other tasks as directed by the direct manager.

Efficient and reasonable use of the Bank's resources in the performance of professional tasks

Responsibility:

·       Provides support to the planning and management of client acquisitions;

·       Prepares reports and analyses on achieved sales results;

·       Responsible for the quality of the tasks performed in its domain;

·       Implementation of client retention activities within campaigns – analysis and campaign proposals;

·       Organizes and holds visits and meetings with existing clients;

·       Monitoring the Collection and Receivables of the Bank and collecting information about clients with the aim of identifying and preventing potential risks for the Bank

Responsibilities for business and use of resources relate to:

Conscientious and professional performance of tasks within its scope of work and other entrusted tasks and performing tasks within working groups, committees, teams and other coordination mechanisms within the Bank;

Efficient and reasonable use of the Bank's resources in the performance of professional tasks

Responsibility:

·       Defines the level of documentation and information required to assess creditworthiness;

·       Prepares an objective and independent assessment of creditworthiness, identification of advantages and disadvantages in business and early warning signs;

·       Evaluates the projection of the client/project's business;

·       Prepares an objective and independent follow-up review of the client's financial condition (monitoring of financial operations) and compliance with financial provisions;

·       Follow the legislation in the field of risk management;

·       Cooperates and provides data for the needs of control functions, external audits and Regulators;

·       Performs reporting function within the competence of the Directorate

Responsibilities for business and use of resources relate to:

Conscientious and professional performance of tasks within its scope of work and other entrusted tasks and performing tasks within working groups, committees, teams and other coordination mechanisms within the Bank;

Efficient and reasonable use of the Bank's resources in the performance of professional tasks

Responsibility:

·       Prepares proposals for restructuring for power holders;

·       Provides proposals for activating the means of security in accordance with procedures;

·       Assesses the credibility of the client's restructuring plan;

·       Proposes action steps and a strategy for resolving the situation to the Bank's decision-making bodies;

·       Monitors and reports on the client's situation;

·       Responsible for the monitoring and level of collection of the assigned portfolio;

·       Periodically evaluate the success of the strategy;

·       Prepares reports and plans within the competence of the Directorate;

·       Cooperation with branches and other organizational units of the Bank in order to improve the existing debt collection processes;

Responsibilities for business and use of resources relate to:

Conscientious and professional performance of tasks within its scope of work and other entrusted tasks and performing tasks within working groups, committees, teams and other coordination mechanisms within the Bank;

Efficient and reasonable use of the Bank's resources in the performance of professional tasks